Hire Conditions At A Glance

  • Vehicle collection is only after 08:30 am on day of hire unless previously agreed.
  • If a DVLA Licence check is required, these cost £5 as the DVLA is a premium rate number.
  • The hirer is responsible for all speeding and parking tickets.
  • All minibus drivers must be over 25.
  • Pictures of cars and vans are for illustration purposes and do not reflect the vehicles on offer.
  • A D1 on your licence may be required to hire the minibus, check with branch.
  • You can pay for your hire with cash, providing you have a valid bank card as ID.
  • A valid credit card, full driving licences from Europe, Australia and New Zealand are accepted, other countries please check with Colne Van Hire on 01282864991.
  • You must have a minimum of 2 years experience on your driving license and be over 21 years old.
  • Credit card deposits can take 3 days or more, to be returned, depending on your bank.
  • Colne Van Hire/CVS Garage take no responsibility for damage of goods/cargo whilst in transit on hire.
  • A maximum refund of half of total rental may be offered in cases of extreme mechanical failure of any hire vehicle (this excludes insurance waivers).
  • Colne Van Hire must be notified of any accident or damage to a rental vehicle within 24 hours of  the incident, if not the hirer will be liable for any associated costs in the repair of the vehicle.
  • A late return of a rental vehicle incurs a late fee of £20 and over an hour a full days rental may be charged.
  • Mileage of all rental vehicles is restricted to 200 miles per day and 1000 miles for a weeks hire, excess mileage is charged at 15p + VAT per additional mile.
  • Fuel Policy – at time of hire the fuel gauge will be noted, please fill back up to that level and no fuel fees will apply.  Fuel fees are based on diesel at £1.30 litre and £1.25 for petrol, no refunds for excess fuel will be given.
  • Photographs of vehicles are for illustration purposes only.
  • All vehicles are covered for mechanical breakdown by their manufacture however self induced faults are not covered.

What Documents Should You Bring To Hire A Vehicle

  • A valid current driving licence
  • Your National Insurance number
  • 2 proofs of address ie. a utility bill

Our Excess Protection Does NOT Cover The Following

  • Windscreens and Windows
  • Wheel Rims
  • Damaged or punctured tyres
  • Mirrors and their casings
  • Wheel trims
  • Driver negligence

Excess Protection Policy

  • All vehicles are subject to £1,000 + VAT  insurance excess
  • This can be lowered to £300 + VAT by paying an additional £9 per day on top of the hire charge by using our Excess Protection Policy (£10 for minibus hire)
  • Insurance excess for drivers under 25 and minibus hire is £1,500 + VAT, this can be lowered to £600 + VAT by  using our Excess Protection Policy
  • Insurance excess for Luton van hire is £1,200 + VAT, this can be lowered to £500 + VAT by using our Excess Protection Policy
  • Craven Vehicle Services Ltd reserves the right to use damage waiver excess towards car/van hire, repair, replacement of vehicles etc. this is a nonexhaustive list under the discretion of Craven Vehicle Services Ltd..

Can I Take My Hire Vehicle Abroad?

Vehicles can be taken to Europe however the hirer must provide their own breakdown cover.

Additional Drivers

Price for hire is for 1 driver only, additional drivers can be insured for £10 per person.

Cancellation Policy

You can cancel your booking up to 48 hours before the delivery/collection time by contacting our team on 01282 864991 – no cancel fees will apply.